Rude shopper, phoning at the mouth

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So – what’s the verdict? Is it rude to chat on your mobile whilst being served (or not being served if you’re in Sainsbury’s in Crayford) or is it acceptable behaviour?

From this morning’s piece on Radio 4’s Today to a variety of press reports online, the media tone seems to be that checkout assistants should know their place and talking on your mobile while being served is no bad thing.

Which is interesting when you look at the online polls that most news sources have rigged up to run on their sites.

The overwhelming view is that the shopper was rude, in the wrong and to treat the checkout assistant with such contempt was unforgivable. Worse, from Sainsbury’s point of view, because the store has apologised to the shopper and tried to give her a tenner in compensation, it is now the object of scorn amongst thousands.

On the one hand this is a story about basic human respect. On the other it raises once again the question concerning the legality and morality of phone jammers. I understand they are illegal in the UK. Pity.




“Before we all sink into a slough of digital dystopian despair, it might be worth considering this: is this a sign of the strength, not weakness, of revelatory journalism in the digital age?”

Charlie Beckett, director of POLIS at the London School of Economics, reacts to news that the UK government forced the Guardian into destroying hard drives that contained information leaked by Edward Snowden.

(Source: POLIS)


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